Return & Refund Policy

Courier Returns

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. DS ELECTRICAL BIZ SOLUTIONS will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3-5 working days after the confirmation.


DS Delivery

Before delivery to your house, we will thoroughly  inspect the product from the packaging surface and ensure all products sold are new unless being mentioned otherwise. During unpackaging at the delivered location, please inspect thoroughly during the assembling and placement process, if found any defect, do inform our men and we shall proceed with an exchange.


Please return your purchase to the following address:


No 67-2, 2nd Floor,
Jalan Batu Nilam 5,
Bandar Bukit Tinggi,
41200 Klang, Selangor Malaysia.


Kindly email/contact us at, +6017-799 0302 or whatsapp 0302 if you have any questions or doubts.